🔥威尼斯wns·8885556·正版App Store

一、岗位职责
1.01协助销售团队达成销售计划，维护客户关系，及时跟进处理客户反馈的各类信息（包括但不限于突发事件），不断提升客户满意度；负责市场信息、客户信息的收集，并定期向上级主管部门汇报为公司决策、计划制定提供依据。
1.02负责客户往来函电的处理、商务联系及来访接待和拜访，维护和改善客户关系；协助完成所负责客户年度客户满意度调查工作。
1.03负责分管客户销售合同的审核，识别客户合同变更并及时通知客户经理；确保和维护录入系统数据及时、有效、合理，并将合同维护到系统指定位置；负责客户在途订单核对。
1.04负责追踪销售合同货期；协调异常交货，协调营销、计划、生产、仓储等相关部门的订单衔接工作，确保合同交期执行达成率维持在合理的范围。
1.05进行客户PO和成品库存管理，协助客户服务主管管理超期PO和超期成品库存。
1.06负责客户网站订单处理及操作SOP整理归档，与交付、对账开票关联信息更新及客户标签、出货报告模板维护。 
1.07严格遵守并执行ISO9001、IATF16949 、ISO14001、ISO45001等体系文件要求。
1.08及时完成上级领导交办的其他工作任务。

二、任职资格
教育背景：
◆理工科、经管类本科及以上学历
培训经历：
◆受过ISO9001、IATF16949 、ISO14001、ISO45001知识产权管理体系、ERP系统等方面的培训。
经    验：
◆了解连接器、线束产品，有1年以上客户服务岗位经验。
技能技巧：
◆熟练操作办公软件，有较强沟通能力。

工作地点

广东省深圳市光明区深圳市光明新区光明高新区东红路东侧、十八号路南侧盛凌产业园

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Overview
Provide efficient solutions for our customers to increase their understanding of Southco products and assist them in finding the best solution for their applications. Offer a superior service through problem solving and conflict resolution.


Qualifications
1. Education in Business Management, or Technical field (preferred).
2.Technical aptitude required with minimum vocational school diploma
3.Computer literate with keyboarding skills, knowledge of SAP is preferred
4. Experience in handling customer order or quality issue preferred
5.Self-starter, highly independent
6. Enthusiastic, confident and mature.

Responsibilities
1. Provide technical support and superior customer service.
2. Provide efficient responses for our Customers, Authorized Southco Distributors and Account Managers.
3.Develop relationships with customers by promoting our products and services.
4. Manage assigned accounts in their order management and conflict resolution
5. Proactively call prospects and customers to increase and develop business opportunities.
6.Suggest alternate solutions for continuous improvement within the department.
7. Provide support to the Global Sales Force, Marketing and Business Management Teams.
8. Manage Business Development Awareness Program and increase knowledge of other Southco functional groups.

工作地点

广东省深圳市宝安区深圳市宝安区福永街道福园一路鹏洲工业园D栋

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