David Goldsmith

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About David Goldsmith

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  • Birthday 07/31/1963

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    Syracuse, New York

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  1. Ahhhhh.....did you address this from the negative. What if, the thinking translated to needing fewer team members to do the same or even better job and with less heartache. For example, everyone in our organization can look up the first interactions with Janine, what day, where they emails or calls, what was talked about, etc. FYI it was August 9, 2005 at 12:35 PM EST and this is just one of our approx 537 interactions (It's impossible to keep track of every thing and yet we're pretty good). We cut and paste whataspp and messenger dialogs. We have over 25328 names in our database, our filing systems across all the businesses we own are the same structure. We also use year-month-day 17-06-16 to file a document. Mind you this is just in one area of our operations. The thinking created the system that empowers the people. You'll learn GPP soon. My point, we need 50% or less people than most of the organizations I know in the same space AND I personally sleep like a baby knowing that we don't have to remember all this information. Thinking makes time, frees up resources, minimizes redos, helps retain employees, etc. One lost employee can be 50, 60, 70 hours of a headache. Just think about it.
  2. When you're out front, are you working from a plan with a Desired Outcome from the work OR just trying to be present in the front? There's a difference. Think about it. (and add a picture Torrance...pretty please)
  3. OK....everyone...I'm starting to get a complex. I've overloaded you and yet you love the tools. You're rethinking all sorts of behaviors and yet there is simplicity. All fabulous. Mind you I'll sleep well tonight. Tomorrow I worry about living up to your expectations.